Privacy Policy

1. Introduction

At JuicyMongoose, we are committed to protecting your privacy. This Privacy Policy explains how we handle information related to your use of our video editing software and services.

2. YouTube API Services

JuicyMongoose uses YouTube API Services to enable video uploading and management features. By using our service, you acknowledge that:

• We access and process data from YouTube API Services
• Our use of YouTube API Services is governed by the Google Privacy Policy
• You can revoke JuicyMongoose's access to your YouTube data at any time through your Google security settings page (https://security.google.com/settings)
• We comply with the Google API Services User Data Policy, including the Limited Use requirements

3. Information We Collect

3.1 Account Information

• Name and email address
• Account credentials
• Profile information
• Payment information (processed securely through our payment providers)

3.2 YouTube API Services Data

• YouTube account access tokens (for authentication)
• Video upload capabilities and settings
• Basic channel information required for video management
• Video performance metrics

3.3 Content Creation Data

• Video editing preferences and settings
• Content and metadata
• Video style selections and customizations
• Voice enhancement preferences

3.4 Usage Data

• Browser type and version
• Operating system information
• Screen resolution and device type
• Connection information required for video uploads
• Usage patterns and preferences

4. How We Use Your Information

We use your information to:

• Provide and improve our video editing services
• Process and manage video uploads to various platforms
• Enhance our editing tools and capabilities
• Analyze service performance and user experience
• Communicate with you about your account and our services
• Provide customer support and technical assistance
• Ensure compliance with our terms and applicable laws

5. Data Storage and Retention

Our data retention policies include:

• YouTube data is stored for a maximum of 30 days
• Created content is retained according to your subscription plan
• Account data is maintained while your account is active
• Payment information is securely stored by our payment processors
• Usage logs are retained for up to 90 days
• You can request immediate deletion of your stored data at any time

6. Service Improvement and Analysis

To improve our video editing capabilities:

• We may use anonymized usage patterns for product development
• Personal information is never used for training
• Created content is analyzed to improve quality and relevance
• You can opt-out of contributing to product improvements in your settings

7. Data Sharing and Third Parties

We may share your information with:

• Social media platforms when you choose to publish content
• Payment processors for subscription management
• Cloud service providers for hosting and storage
• Analytics services to improve our platform
• Legal authorities when required by law

8. Data Security

We implement appropriate technical and organizational measures to ensure data security:

• Encryption of sensitive data in transit and at rest
• Regular security audits and penetration testing
• Access control and authentication mechanisms
• Monitoring and logging of system access
• Employee training on data protection

9. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Restrict or object to certain processing
• Revoke platform access permissions
• Opt-out of marketing communications

10. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers and comply with applicable data protection laws, including:

• Standard contractual clauses
• Data processing agreements
• Privacy Shield certification where applicable
• Regional data storage options where required

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Updating the "Last updated" date at the top of this page
• Displaying a prominent notice in our application

13. Additional Information for Specific Regions

European Economic Area (EEA)

For users in the EEA, we process personal data in accordance with GDPR requirements. The legal bases for processing include consent, contractual necessity, and legitimate interests.

California Residents

California residents have additional rights under CCPA/CPRA, including the right to opt-out of the sale of personal information and the right to limit the use of sensitive personal information.